FAQs

Frequently Asked Questions (FAQs)

Welcome to the Nova Bliss FAQ section. Here you'll find answers to some of the most common questions about our products, orders, and services.

🛍️ What products does Nova Bliss offer?

Nova Bliss specializes in women’s clothing, offering a curated range of Eastern and Western wear designed to blend traditional elegance with contemporary style.

📦 How long does shipping take?

Standard delivery takes 3–5 business days within major cities of Pakistan, and 5–7 business days for remote areas. Please see our Shipping Policy for more details.

🚚 Do you offer international shipping?

Currently, we ship nationwide within Pakistan. For international orders, please contact our support team before placing your order.

🔄 What is your return and exchange policy?

Returns or exchanges can be requested within 7 days of receiving your order, provided the items are unused, with original tags and packaging. For full details, please see our Returns & Refunds Policy.

💳 What payment methods do you accept?

We accept multiple payment options including credit/debit cards, bank transfers, and cash on delivery (where applicable).

🛡️ Is my personal information secure?

Yes, we take your privacy seriously and use industry-standard measures to protect your data. For more information, please review our Privacy Policy.

📞 How can I contact Nova Bliss customer support?

You can reach us via email at support@novabliss.pk or through WhatsApp/Call at [Insert Number]. We're here to help!

❓ Can I change or cancel my order?

Please contact our support team as soon as possible if you need to change or cancel an order. Once an order has been processed or shipped, changes may not be possible.

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